Build Internal Email, AI Chat & Ticketing Platform

We are seeking a skilled senior backend or full-stack engineer (or a small team) to develop a comprehensive internal communications platform for an educational organization. This advanced platform will integrate Email (with Gmail integration), AI-driven Chat, and Ticketing into a single operations console, focusing on security, audit trails, and SLA management. The solution will connect multiple Google Workspace inboxes and incorporate robust functionalities to enhance operational efficiency and user experience. This is a unique opportunity to lead a project that goes beyond basic helpdesk solutions, aiming for a seamless and secure communication environment.